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From:Renne Chen 2012/3/27
How much is your shipment freight? Could i change my shipping way if it is too much?
Reply from: 684899
Dear Renne,


Thanks for your question, the freight has been included in each items price. So please dont worry about the freight if you can accept our price. Of course, as your order is large enough, there will have more economic way to ship your goods.
If you have any question, please feel free to contact Scott via scott.684899@gmail.com

684899 Customer Service

From:Mr. Castrated 2012/3/23
Hello,

I just bought a Coco Cross from ebay

but there are some challenges I cant solve

Is there any hints? The booklet says there is, I dont find

it though. Could you show me the link?

Thank you so mucha
Reply from: 684899
Dear Mr. Castrated,


Thanks for your purchase of Lonpos games. Ya, you can find

hints from us, but i need to say, the more hints might lower

your fun of games. If you insist to see the hints, please

enter the below URL to survey :

http://www.lonpos.cc/en/answerHints.php

If you have any question, please feel free to let us know.

684899 Braintelligent Mall
Customer Service

From:Cap and Trade 2012/3/20
Dear Lonpos

I lost one of the block of 4D

Could you show me the steps to get a new one back?

I am kind of unfamiliar with web searching.

Thank you
Reply from: 684899
Dear Cap and Trade,


Thanks for your question, please go on to do your puzzle

pieces missing application through the below URL :

http://www.684899.com/en/partlist.asp

please enter the ball type blocks page to apply it, thanks.

If you have any question, please feel free to contact me :

Scott.684899@gmail.com

Sincerely Yours

From:Pierre Sweaey 2012/3/19
Would you please tell me know the difference between Lonpos traditional ball games and the CoCo Cross?
Reply from: 684899
Dear Pierre Sweaey,


Thanks for your question, generally speaking, the Lonpos

traditional games are played with ball type games and users

need to fix the blocks to fill the space in the game plate.

And the COCO CROSS is played by several different blocks,

rolling from one situation to another. Its the basic

difference between these two games. If you have any

question, please leave your idea.

Scott Tu
684899 Braintelligent

From:Makiyo Kawasaki 2012/3/15
Dear Sir/Madam,


How can i find the CoCo Cross in Japan, i can't find any

Lonpos agents selling it. I have almost all Lonpos items,

and i would like to buy one Lonpos CoCo Cross, do you know

whom should i contact in my place? Please let me know,

thanks.



Reply from: 684899
Dear Makiyo,



Thanks for your information, currently the Lonpos CoCo Cross

is not on the shelf in Japan, and the Lonpos didnt sell to

any agent in Japan, but i think they might get a deal in a

few days. If you still cant find it, please contact me via

scott.684899@gmail.com, i will set a online page sales for

you.

Best Regards,

Scott Tu
684899 Braintelligent

From:Miss Paris 2012/3/14
Hey,


I like your games, but i found that it seems that your games

don't have much difference from each one. I think if there

has more difference in all games, people will earn more fun

in your games. How do you think?

Reply from: 684899
Dear Miss Paris,


Thanks for your advisement, we will take your idea in

consider so as that we can plan and design more games with

fun and challenges.

If you have any idea, please feel free to contact me, thanks .


Best Regards,

Scott Tu
684899 Customer service

From:Elizabeth 2012/3/13
How can I buy Coco Cross??
I cannot find the information on here
Reply from: 684899
Dear Elizabeth,



Thanks for your question, currently we have not make it to

be on the shelf. If you want to buy it, please email to :

scott.684899@gmail.com, Scott will answer your question and

let you know how to buy it. Thanks.

684899 Customer Service

From:Lucian 2012/3/8
I dont like signing up cuz I dont want my private infomation get revealed. But it'a s requirement for placing orders here.
Is that safe? you won't reveal my infomation to others, will you?
Reply from: 684899
Dear Lucian,



Sure, our system has the SSL-256 security protection system,

it can make sure our system is safe and your information is

still private and our stuff wont and cant offer your

information to anyone else, please feel at ease to set up

your order.


684899 Customer Service

From:Norman 2012/3/6
Dear Sir Madam,


I have one question, do you have the manual which show what

items is just for the certain age children?

Reply from: 684899
Dear Norman,


We dont have the manual which suggests our customers what

suits the age they are. People who are over 3 years old all

can enjoy its fun. So we dont suggest them what they need,

they can play all types Lonpos games when they are 3+.

Hope my answer will be useful for you.

684899 Customer Service

From:Millionare 2012/3/5
This is the video I found
http://www.youtube.com/watch?v=ThmHpm9u-k4
It seems intersting but there is no English version
Hope that the Eg Version will be uploaded soon
Reply from: 684899
Dear Millionare,


Thanks for your information, its just the Lonpos 2012 brand

new item and its the end-users video, so we cant

translate it to the English version. Well have our official

version when our items are set on the shelf. And it should

be English version. :D

Please follow our coming news.

684899 Braintelligent Mall

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